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Room Noir
Room Noir Store

Need Help?

Please Reach out to us at info@roomnoir.com for any questions or requests for assistance.

Return Policy

Due to the nature of print-on-demand art, all sales are final. However, if your print arrives damaged or defective, we will gladly replace it at no additional cost. Please contact us within 7 days of delivery to resolve the issue.

If your print is damaged during shipping, please email us at info@roomnoir.com within 7 days of delivery. Include your order number and photos of the damage so we can process a replacement for you as quickly as possible.

If your print is damaged or defective, we cover the cost of shipping for the replacement. You won’t need to worry about any additional charges.

You can reach us at info@roomnoir.com for any questions about returns, replacements, or order issues. We’re here to help!

Shipping

If your package is lost, please contact us at info@roomnoir.com so we can work with our shipping provider to resolve the issue and send a replacement if necessary.

Each print is custom-made upon order. Production typically takes 2-5 business days before your print is shipped.

Shipping times vary depending on your location. For U.S. orders, shipping usually takes 5-7 business days. International orders may take 10-15 business days.

Yes, we offer free standard shipping on all orders. No additional charges will be applied at checkout.

Absolutely. Once your order ships, you’ll receive an email with a tracking number so you can monitor your delivery.

Yes, we ship worldwide! International shipping times may vary based on your location and customs processing times.

Depending on your country, customs fees or taxes may apply. These charges are not included in your order total and are the responsibility of the recipient.

If you need to update your shipping address, email us at info@roomnoir.com as soon as possible. Changes can only be made if your order hasn’t entered production or been shipped.

We use trusted carriers such as USPS, UPS, DHL, and FedEx, depending on the destination and shipping method selected.

If you don’t receive a tracking email within 5 business days of placing your order, check your spam/junk folder or email us at info@roomnoir.com for assistance.

Payment Methods

We accept all major credit cards (Visa, Mastercard, American Express, and Discover) through Stripe and WooCommerce Pay. Additionally, we offer flexible payment options such as Afterpay and Affirm.

  • Afterpay: Split your purchase into four interest-free payments, made every two weeks. Simply select Afterpay at checkout, and you’ll be redirected to their platform to complete your order.
  • Affirm: Break your purchase into monthly payments. Choose Affirm at checkout to apply and see the available payment plans.

Absolutely. All transactions are processed through trusted and secure payment platforms (Stripe, WooCommerce Pay, Afterpay, and Affirm). Your payment details are encrypted and never stored on our servers.

Payment plan terms are managed directly by Afterpay or Affirm. For any changes, please contact their customer support teams.

If your payment is declined, double-check your card details or try another payment method. If the issue persists, contact your bank or payment provider. You can also email us at info@roomnoir.com for assistance.

Sales tax is applied where required by law and is calculated at checkout based on your shipping address.

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