Shipping & Return Policy

Shipping Information

At Room Noir, each fine art print is custom-made with precision and care through our trusted partner, theprintspace. As every piece is print-on-demand, your order will be meticulously produced and shipped directly to your address. Please review the following details about our shipping process:

• Production Time: Each print is crafted upon receiving your order. This process typically takes 1–3 business days. Once completed, your print is securely packaged and dispatched.
• Shipping Times: Delivery times vary depending on your location. On average:
  • UK & Europe: 2–5 business days
  • USA & Canada: 5–10 business days
  • Rest of the World: 7–14 business days
• Tracking Information: You will receive a confirmation email with tracking details once your order has been shipped.
• Shipping Costs: Calculated at checkout based on your location and preferred shipping method.

Please note: As all prints are shipped directly from theprintspace, we rely on their fulfillment process to ensure timely delivery. While delays are rare, unforeseen circumstances such as customs processing may extend delivery times.

Return Policy

Your satisfaction is our top priority. Due to the custom nature of print-on-demand products, all sales are final. However, we are committed to ensuring your artwork arrives in perfect condition. If there is an issue with your order, please review the following guidelines:

• Damaged Prints: If your print arrives damaged due to shipping, please contact us within 7 days of delivery. Send an email to info@roomnoir.com with your order number and photographs of the damaged item and packaging. We will work with you to arrange a replacement or refund.

• Incorrect Orders: If you receive the wrong print, please contact us immediately. Provide your order details and a photograph of the item received, and we will promptly resolve the issue.

• Quality Concerns: If there is a production defect with your print, please notify us within 7 days of delivery. We will assess the issue and ensure you receive a flawless replacement.

Non-Returnable Items

As each fine art print is made-to-order, we cannot accept returns for reasons such as a change of mind or personal preference. We encourage you to review product details carefully before placing your order.

How to Contact Us

For any shipping or return inquiries, please email us at info@roomnoir.com with your order number and a description of your issue. Our team is here to assist and ensure your Room Noir experience is exceptional.

Thank you for choosing Room Noir Fine Art Prints. Your support allows us to create bold, timeless art for collectors worldwide.